Methods of payment:

Credit and prepaid cards (Payal circuit)

It is possible to make payment through the main credit and prepaid cards using the secure PayPal circuit.

This system allows anyone who is a credit card holder to be able to buy in a simple, fast and secure way.

The cardholder's sensitive data (name, card number, expiry, etc.) are transmitted only to Gestpay and are protected by encrypted systems so that no one will be able to know them in any way.

PayPal
By choosing the PayPal payment method, the customer can pay directly through his PayPal account. We reserve the right to ship goods only to the address indicated on the account verified by PayPal.

PayPal is the fast, secure and easy-to-use payment system that allows you to shop with maximum protection.

With PayPal your information is protected. Your credit card information is never shared with online stores.

Bank Transfer

By choosing payment by bank transfer, at the end of the order the customer automatically receives a confirmation email containing the bank details, after which the goods are set aside pending the arrival of the transfer on the account.  

The customer is required to send a copy of the payment by e-mail within 48 hours of receiving the order confirmation.

If we do not receive a copy of your payment within this period, we will cancel your order.

We will ship your order when the transfer has reached our bank account.

Guarantee:
All the products offered are covered by an official two-year manufacturer's warranty for lack of conformity, pursuant to DL 24/02.

Damage caused by misuse is not guaranteed and we will not be liable for direct or indirect damage resulting from improper use.

To take advantage of the warranty on a purchased product, just contact us to arrange for the item to be sent to our headquarters.

Customer Support:

The Customer Service is available from Monday to Friday from 10.00  a.m. to 6.00 p.m.

If you have any doubts or needs, please send an email to (info@otticanacci.it) specifying the reason for your request.

All your requests will receive an accurate response in the shortest possible time.